New website coming soon...
Customer Experience and User Interface touchpoint services for your corporate performance.
​Background radio
Recorded Voice Announcement & Interactive Voice Response – including call path restructuring*
Messages On Hold
Sunnyride License free music
*Using Telemedia Research 9 Core Value Systems
GROW YOUR CUSTOMER EQUITY
A business's greatest asset is the value of its customers. Using Research & Analytics we design and deliver critical customer experience services – identifying opportunities and providing solutions to grow customer equity. By improving retention, enhancing brand value and strengthening customer relationships – we help drive your long-term business performance; by helping you keep your customers for life.
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radio
Background Radio
What your customers hear shapes how they feel about your brand. Our custom in-store and on-hold music creates seamless, brand-aligned experiences that enhance every customer touchpoint.
megaphone
Recorded Announcements & Interactive Voice Solutions
Engage customers from the first moment with clear, strategic audio messaging. Our recorded announcements and IVRs inform, guide, and connect—turning wait time into real value.
phone-volume
Messages
On Hold
Custom, brand-aligned messages delivered in a natural, human voice keeps customers informed, engaged, and connected — transforming moments on-hold into positive brand experiences.
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Sunnyride free* music for on-hold & online
The Sunnyride Live Music Project offers *free, brand-aligned music for your website, emails, and on-hold — enhancing customer experiences while supporting Australian musicians. Elevate your brand and create positive moments that connect here.
