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Studio Microphone

About

Our Story

Telemall was founded in 1986 and pioneered the message on hold industry within Australia. We have since provided thousands of Australian and international businesses with effective communications solutions for their on hold environments.

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Telemall's team of professional production managers, scriptwriters, voice‐over artists and audio production specialists set the industry standard for delivering high quality and brand-driven on‐hold marketing solutions, all based right here in Australia.

Recording Studio

Why Choose Us?

The Telemall Difference

With close to 40 years in the messages on hold industry, the Telemall team is dedicated to delivering high-quality service and a positive experience for your customers. 

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Customer Research

We study your brand, your visible attributes and your online presence in order to provide the best solution for you and your customers.

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Competitive Prices

Our services are affordable, with every product customised to suit your company's needs.

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In-House Experience

Our talented team includes scriptwriters, presenters, audio visual engineers, marketers and customer experience analysts.

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Fast Turnaround

Quick to brief, faster to deliver — we create fully custom, studio-grade productions without compromising on quality.

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Account Support

Our dedicated team provide ongoing support and assistance with all aspects of your campaigns.

Our Services

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Messages
On Hold

 

Enhance your brand with custom information, naturally presented to your customers waiting on hold.

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Recorded Voice Announcements
 

Designed to greet, advise and communicate key messages to people waiting to hear them.

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Interactive Voice
Responses

 

We optimise your IVR script to maximise your customer interaction potential.

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In-store Music & Radio

The right piece of music could be considered as an extension of your company's brand and personality.

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PodShots Impact Podcasts

PodShots are your personal podcasts that get to the point, for every customer touch point.

Our Clients

We've worked with thousands of businesses, both big and small, right across the country.

"I have found dealing with Telemall to be an absolute breeze... They kept me informed through the whole process."

Andrew

"We were so sick of hearing our competitor's advertising in-store, we couldn't wait to get our own branded in-store radio playing."

Mitre 10 Southcoast, Port Elliot

I've found Telemall to be very affordable, producers of great sounding audio promotions and providers of very easy to implement solutions.

ACS

Further questions?

Visit our frequently asked questions page for answers to common questions about our products and services.

Let's Work Together

Start your journey with Telemall today!

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