Messages On Hold
Improve your customer on hold experience
Professionally produced on hold messages enable you to communicate one-on-one with your customers while they are waiting on the phone to speak to you.
Engaging, informative and entertaining, messages on hold are a powerful opportunity to enhance your brand and integrate your marketing into the entry point of your business. Direct and intimate, everything that is spoken about in your messaging gives your callers a unique educational experience of your business.
Benefits of Messages On Hold
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Reduce Perceived Wait
Make time fly for your customers by entertaining them while they wait on hold.
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Promote Your Business
Messages on hold are a great opportunity to promote your products and services.
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Avoid Hang Ups
Customers are less likely to hang up if they have something interesting to listen to while waiting.
The Process
Telemall’s experienced team of production managers, scriptwriters, voice artists and audio production specialists will work with you to ensure your on hold messaging solution remains true to your brand and is updated at a level appropriate for your business and industry.
Service inclusions:
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All necessary equipment
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No hidden charges
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No long term contracts
Demos
Listen to samples of our Messages On Hold productions below.
Demo 1
Demo 2
Demo 3
Telemall’s Grade of Service Guarantees
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Message updates are implemented as scheduled
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Scripts are styled to your specific requirements
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Professional male and female voice talent
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Regular sound checks by our audio engineers
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Exclusive music tracks including full copyright
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Immediate technical support
Let's Get Started!
Get in touch to discover how Telemall can assist you and your business.